What areas do you deliver to?
We provide delivery, setup, and dismantling exclusively within the Attica region for all rental items. For purchased items, shipping is available throughout Greece via trusted courier services.
Do you offer setup and dismantling services for rentals?Toggle title
Yes. All rental orders include our full service: delivery, professional setup, and dismantling after the event. This ensures that your items are handled safely and placed exactly as needed.
How far in advance should I place my order?
We recommend placing your order as early as possible to secure availability — especially for popular rental items or custom signage, which may require preparation time.
What is your payment policy?
A deposit is required to confirm your order, and the remaining balance is due before delivery. Payment can be made via bank transfer, credit card, or other accepted methods.
What happens if something gets damaged or lost?
If an item is damaged or lost during your event, a replacement or repair fee may apply. Full details are outlined in your rental agreement to ensure transparency and peace of mind.
Can I pick up items from your warehouse?
For purchases only, items may be collected from our storage facility by appointment. All rental items are delivered, set up, and dismantled exclusively by our team, ensuring proper handling and presentation.
Do you offer custom or semi-custom signage and prints?
Yes. We specialize in custom and semi-custom signage—including welcome signs, seating charts, menus, table numbers, and more. Our team prepares each piece with attention to detail to match your theme and event style.
How do I choose rental items that match my event style?
Each product page includes descriptions, photos, and styling suggestions to help you select the right pieces for your theme. You can also browse our portfolio or contact us for guidance on product options.
What categories of rental items do you offer?
We provide a curated collection of decor-style rentals, including:
- Candle holders
- Charger plates
- Tabletop décor
- Fabric napkins and linens
- Lanterns and small decorative tables
- Trays, platters, and display pieces
Our focus is on elegant décor pieces, not large furniture rentals.
What is your cancellation policy?
All deposits are non-refundable. Cancellations are subject to our cancellation policy, which varies depending on how close to the event the cancellation is made. Details are included in your agreement.
Can I rent equipment or items and add my own print or personalization?
No, all prints and personalization added to our rental equipment or items must be produced, attached, and removed exclusively by our team. This ensures the safety, quality and integrity of the rental items, and prevents damage during use. Any custom signage or personalizations are handled professionally by our staff to maintain our high standards.
What is your return policy for purchased items?
- For standard (non-custom) purchased items, you have a 14-day return right
according to Greek consumer law. - For rental items you have a cancellation right according to cancellation policy terms.
- Custom and semi-custom items — including printed signage, personalized designs, names, dates, or items produced specifically for your order — cannot be returned.
- Gift boxes or seasonal/perishable items that are assembled per order are also non-returnable.
Do you support events outside of Attica?
Rental services are currently offered only within the Attica region. If your event is outside Attica, we can still assist with purchased items, which can be shipped anywhere in Greece.
Do I need a planner to book rental items?
Not at all. We work with both private clients and professional planners, and you are welcome to book directly. Our team will coordinate all logistics for your rental items regardless of who is organizing the event.