Privacy Policy
At Da Mano, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit www.damano.gr, contact us, request a quotation or use our services. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek data protection legislation.
- Who We Are
Da Mano is a business based in Athens, Greece, offering curated event products, decorative rentals and related services. For questions regarding this Privacy Policy or the processing of your personal data, you can contact us at: Da Mano- Maria Damanaki Platonos 49, 11147 Galatsi Athens, Greece Email: contact@damano.gr Phone: +30 210 2221619 Website: https://damano.gr Gemi No 065072503000 VATrn 113607582 KEFODE ATHINAS
- Information We Collect
Depending on how you interact with our website, we may collect the following information:
Contact information: Your name, email address, telephone number and any other details you choose to provide.
Event and quotation details: Event date, location, type of event, products of interest, quantities and any additional information included in your request.
Order and transaction information: Information necessary to process an order, rental request or related transaction, where applicable.
Technical information: IP address, browser type, device information and website usage data, where collected through our website and its technical services.
Communications: Messages and correspondence exchanged with our team.
We ask that you provide only the information reasonably necessary for your inquiry or request.
- How We Use Your Information
We may use your personal information to:
Respond to inquiries and communicate with you.
Prepare and send personalized quotations.
Check product availability and coordinate event rentals.
Process and manage orders or rental arrangements.
Arrange deliveries, collections or other agreed services.
Provide customer support.
Maintain the security and functionality of our website.
Comply with legal, accounting and tax obligations.
Send promotional communications, where you have provided the necessary consent or another lawful basis applies.
We do not sell your personal data.
- Legal Basis for Processing
We process personal data only where a valid legal basis applies, including:
Pre-contractual steps and contractual necessity: When responding to quotation requests, preparing rental arrangements or fulfilling orders.
Legal obligations: When retaining records or information required by applicable law.
Legitimate interests: When maintaining website security, preventing misuse and managing ordinary business communications, provided these interests do not override your rights.
Consent: Where required, including for certain cookies or marketing communications.
You may withdraw your consent at any time, without affecting processing that was lawful before its withdrawal.
- Request a Quote and Contact Forms
When you submit a quotation request or contact us through the website, we use the information you provide to review your requirements, check availability, prepare an offer and communicate with you. Submitting a quotation request does not automatically confirm a booking, order or rental agreement. Information submitted through our forms may be processed by the website’s hosting provider, email service and relevant technical service providers as necessary to deliver and manage your request.
- Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functions, remember user preferences and, where enabled, understand website usage. Certain cookies are necessary for the website to operate correctly. Non-essential cookies, including analytics or advertising cookies, will be used only where permitted by applicable law and, when required, after obtaining your consent. You can manage cookies through your browser settings and any cookie preference controls provided on our website. The specific cookies and third-party technologies in use should be reflected in our cookie information and consent settings.
- Sharing Your Information
We may share personal information only when reasonably necessary with trusted service providers, such as:
Website hosting and technical support providers.
Email and communication service providers.
Payment processing providers, where applicable.
Delivery, transport or event service partners involved in fulfilling your request.
Professional advisers and public authorities where required by law.
Such parties receive only the information necessary for their role and must handle it in accordance with applicable data protection requirements. We do not disclose your information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.
- International Data Transfers
Some technology providers may process or store personal data outside the European Economic Area. Where international transfers occur, we take steps to ensure that appropriate safeguards are in place, as required by applicable data protection law. These may include adequacy decisions or approved contractual safeguards.
- How Long We Keep Your Information
We retain personal data only for as long as necessary for the purposes for which it was collected. Retention periods depend on the nature of the information, our relationship with you, and applicable legal requirements. For example:
Quotation requests and related correspondence are retained for a period reasonably necessary to manage inquiries and business follow-up.
Transaction, invoice and accounting records are retained for the periods required by applicable law.
Marketing information is retained until you withdraw consent or object, unless another lawful reason for retention applies.
Technical and security records are retained only as necessary for the relevant operational purpose.
When information is no longer needed, we delete it or anonymize it where reasonably possible.
- Your Data Protection Rights
Under applicable data protection law, you may have the right to:
Request access to your personal data.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, where legally applicable.
Request restriction of processing.
Object to certain processing activities.
Request data portability, where applicable.
Withdraw consent where processing is based on consent.
To exercise your rights, please contact contact@damano.gr. We will review and respond to your request in accordance with applicable legal requirements. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at https://www.dpa.gr.
- Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
- Third-Party Websites and Social Media
Our website may contain links to external websites and social media platforms, including Instagram. These third-party services operate under their own privacy policies. We encourage you to review their policies before providing personal information. We are not responsible for the privacy practices of websites that we do not operate.
- Children’s Privacy
Our website and services are not specifically directed at children. We do not knowingly collect personal information from children without an appropriate legal basis or any required parental authorization. If you believe that a child has provided personal information to us improperly, please contact us.
- Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website technologies or legal obligations. Any revised version will be published on this page with an updated revision date.
- Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact: Da Mano Email: contact@damano.gr Phone: +30 210 2221619